In the process of buying and selling goods, partners exchange business documents at various times. These documents record the process of creating and executing a contract for sales of goods or services.

While many of these documents help to meet legal requirements, they are also all significant factors in the efficiency of processing a particular sales transaction. Well−run businesses pay a lot of attention to optimizing these business processes, and EDI frequently plays a major role in efforts to improve speed and efficiency.

Many modern business process designs are feasible only because of the existence of EDI technology.

Documents Exchanged with Customers :

Between a customer and a supplier, it is the customer who typically drives the EDI requirements. The following are key business documents exchanged between a customer and supplier.

1. The customer requests price catalogs.
2. The customer requests quotes.
3. The customer places blanket purchase orders.
4. The customer authorizes delivery against its blanket orders.
5. The customer places an order.
6. The customer expects an order acknowledgment.
7. The customer expects a delivery schedule.
8. The customer wants to know the status of the order.
9. The customer might cancel an order.
10. The customer might change an order.
11. The customer expects an order.
12. The customer requires a shipment notification.
13. The customer receives goods.
14. The customer notifies the supplier that goods have been received.
15. The customer wants authorization to return goods.
16. The customer wants to return goods damaged in transit.
17. The customer is an international customer.
18. The customer receives an invoice.

Documents Exchanged with Carriers :

A carrier is a party who undertakes the transportation of goods. The following documents are exchanged during the transportation process.

1. The shipper requests a carrier pickup.
2. The carrier responds with a pickup date.
3. The carrier prints a bill of lading.
4. The carrier informs the receiving party of the shipment.
5. The receiver tells the carrier where to unload the goods.
6. The shipper requests tracking for a particular shipment.
7. The carrier informs the shipper of the status of the shipment.
8. The carrier bills the shipper through an invoice.
9. The carrier receives payment.(17.2)

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